{"id":5532,"date":"2025-01-15T16:20:53","date_gmt":"2025-01-15T15:20:53","guid":{"rendered":"https:\/\/www.jocaeyewear.com\/?page_id=5532"},"modified":"2025-07-11T20:02:00","modified_gmt":"2025-07-11T18:02:00","slug":"conditions-generales-de-vente_fr","status":"publish","type":"page","link":"https:\/\/jocaeyewear.com\/en\/conditions-generales-de-vente_fr\/","title":{"rendered":"Terms of sale"},"content":{"rendered":"
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Terms and conditions<\/strong><\/h1>\n

J\u00d6CA online store<\/strong><\/h1>\n

\u00a0<\/h2>\n

1. How do I order from the J\u00d6CA online store?<\/strong><\/h2>\n

To place an order in our online store:<\/p>\n

    \n
  1. Visit joca-eyewear.com<\/strong><\/a>.<\/li>\n
  2. Open the \u201cJ\u00d6CA Leather\u201d<\/strong> in the menu to explore our leather goods and customizable accessories.<\/li>\n
  3. Select the product you would like (e.g. Escale \u2013 Blue<\/em>), then click \u201cAdd to cart\u201d<\/strong>.<\/li>\n
  4. Open your cart by clicking the cart icon \u201cCART\u201d<\/strong>.
    You will see a summary that includes:\n
      \n
    • Product name<\/li>\n
    • Le prix<\/li>\n
    • Quantity<\/li>\n
    • Subtotal<\/li>\n
    • Shipping charges<\/li>\n
    • Total including tax<\/li>\n<\/ul>\n<\/li>\n
    • Click \u201cPROCEED TO CHECKOUT\u201d <\/strong><\/li>\n
    • Enter your billing details: first name, last name, address, city, phone number and email address.<\/li>\n
    • (Optional)<\/em> : Add a personalized engraving message<\/strong> in the field provided.<\/li>\n
    • Choose your payment method<\/li>\n
    • Check the box \u201cI have read and agree to the terms and conditions\u201d<\/strong>, then click \u201cPlace order\u201d<\/strong>.<\/li>\n<\/ol>\n

      2. How can I track my order?<\/strong><\/h2>\n

      Once your order has shipped, you will be notified by phone about its delivery progress within the stated time frame.<\/p>\n

      3. Shipping \u2014 delivery times and charges<\/strong><\/h2>\n
        \n
      • Delivery is handled by our partner ARAMEX<\/strong><\/li>\n
      • Delivery time: between 24 to 72 business hours<\/strong><\/li>\n
      • Shipping charge: 8 DT<\/strong><\/li>\n<\/ul>\n

        4. Personalization \u2014 engraving<\/strong><\/h2>\n
          \n
        • At checkout, you can add a personalized engraving<\/strong> on eligible items.<\/li>\n
        • Engraving can include or a date<\/strong>, either initials<\/strong> (up to 10 characters<\/strong>, including spaces).<\/li>\n
        • To do this, complete the field \u201cEngraving message (optional)\u201d<\/strong> when completing your order.<\/li>\n
        • The engraving service costs 30 DT<\/strong>.<\/li>\n<\/ul>\n

          Please note: custom orders must be paid in full by bank transfer and cannot be exchanged or returned.<\/span><\/strong><\/p>\n

          4. Payment<\/strong><\/h2>\n
            \n
          • Payment on delivery <\/strong>(cash on delivery)<\/li>\n
          • Bank transfer on request<\/strong> (bank details will be sent to you after confirmation).<\/li>\n<\/ul>\n

            5. Returns and exchanges<\/strong><\/h2>\n

            \u00a0Personalized products cannot be returned or exchanged.<\/span><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

            Conditions G\u00e9n\u00e9rales- Boutique en ligne JOCA \u00a0 1. Comment commander sur la boutique en ligne JOCA ? Pour passer commande sur notre boutique en ligne…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5532","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jocaeyewear.com\/en\/wp-json\/wp\/v2\/pages\/5532","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jocaeyewear.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jocaeyewear.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jocaeyewear.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jocaeyewear.com\/en\/wp-json\/wp\/v2\/comments?post=5532"}],"version-history":[{"count":0,"href":"https:\/\/jocaeyewear.com\/en\/wp-json\/wp\/v2\/pages\/5532\/revisions"}],"wp:attachment":[{"href":"https:\/\/jocaeyewear.com\/en\/wp-json\/wp\/v2\/media?parent=5532"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}